Mix and Match
Shipping policy
Shipping Policy
Welcome to Zyvyn
Thank you for shopping with Zyvyn. We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for complete details on how we process and ship your orders.
Order Processing Time
All orders are processed within 1β3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped immediately.
In case of high demand, processing times may be slightly delayed. We will notify you if there are any significant delays.
Shipping Time
Estimated delivery times:
-
Local Orders (Within Pakistan): 3β7 business days
-
International Orders: 7β15 business days
Delivery times may vary depending on your location and external factors such as customs, weather conditions, or courier delays.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order size.
-
Free Shipping may be offered on selected promotions or minimum order values.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to track your order in real time.
Shipping Address
Please ensure that your shipping address is correct and complete. Zyvyn is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Failed Delivery / Return to Sender
If a package is returned due to:
-
Incorrect address
-
Failed delivery attempts
-
Customer unavailability
You may be required to pay additional shipping charges for re-delivery.
Damaged or Lost Packages
Zyvyn is not liable for packages lost or damaged during transit. However, if your order arrives damaged, please contact us within 48 hours of delivery with proof (photos/videos), and we will assist you.
International Shipping & Customs
For international orders:
-
Customers are responsible for customs duties, taxes, or import fees (if applicable).
-
Zyvyn is not responsible for delays caused by customs clearance.
Β
